1. Introduction to Social Compliance

Social compliance refers to adherence to labour laws and ethical standards that protect workers' rights and well-being. For Jebla Construction Company, social compliance is not only a legal obligation but a strategic priority that supports sustainable business operations.

1. Labour Rights

Understanding and respecting labour rights is essential in managing contract labour. This includes:

• • Right to fair wages
  • Right to safe working conditions
  • Right to freedom of association
  • Right to equal treatment and non-discrimination
  • Right to receive a written contract outlining terms of employment

1. Ethical Recruitment Practices

Ethical recruitment ensures that workers are hired without coercion and with full transparency. Key practices include:

• • No recruitment fees charged to workers
  • Transparent job offers and employment terms
  • Use of licensed and responsible labour contractors
  • Prohibition of forced or bonded labour

1. Health and Safety Standards

Health and safety of all workers, including contract labourers, is a top priority. Managers must ensure:

• • Regular safety training and emergency drills
  • Availability of personal protective equipment (PPE)
  • Access to clean drinking water and sanitation
  • Implementation of site-specific safety protocols

1. Working Conditions

All workers should be provided with decent working conditions. Managers must oversee the following:

• • Maximum of 48 working hours per week, with proper rest breaks
  • Overtime paid at double the normal wage rate
  • Weekly rest day and paid leaves as per law
  • Adequate facilities such as restrooms and shelter

1. Grievance Handling Mechanisms

An effective grievance mechanism helps resolve worker concerns and prevents conflicts. Best practices include:

• • Establishing a formal grievance redressal committee
  • Confidential complaint collection methods (e.g., suggestion boxes)
  • Transparent and timely resolution of complaints
  • Protection against retaliation for complainants

1. Manager Responsibilities

Managers play a critical role in upholding social compliance policies. They are expected to:

• • Monitor contractor compliance regularly
  • Maintain updated records and reports
  • Attend compliance training sessions
  • Report any violations immediately to the compliance team